Dear Sir / Madam,
Thank you for visiting our web site!
We are a Bulgarian travel agency, registered, licensed and operating in the United States.
Our company is dedicated to promote the less known and rare beauty, culture and history of our home country - Bulgaria. We offer complete travel solutions for destination Bulgaria and our team is committed to provide you with the highest quality travel service.
We provide professional travel guidance, comfortable and air conditioned vans and buses, stay at 3 and 4 star hotels and meals at high-quality restaurants. We provide also customized corporate travel solutions for small and mid-sized companies. We offer you a choice of hotels , so that you can choose the one, that best suits your needs. You can take advantage of our deeply discounted airfare from all major US-airports to Bulgaria, which is among the cheapest available on the market. Establishing a personal contact with every customer and having a professional approach to everyone is our top priority and satisfying all our customers' travel needs when touring or vacationing in Bulgaria is our main goal. We would be glad if you share with us your ideas, and for all your questions and comments we are always at your disposal. If you are keen to discover a new culture we will be proud to be your trusted tour agent for destination Bulgaria. Let your vacation in Bulgaria with us be the vacation of your lifetime memories! Sincerely, Desislava Kachlakeva Managing Director MSc in Economics / Travel and hospitality Our mission
To fully leverage our position as a Travel agency, offering its clients high quality travel services at fair prices, while establishing a significant and influential position on the market.
Our Objectives
- To remain highly competitive, innovative and flexible in the services we offer our clients;
- To continually develop and improve both as a company and as a travel service provider.
Our vision
Our vision of who we are today and who we will be tomorrow includes staying in the forefront when it comes to creating and providing a unique travel service. We constantly work hard toward turning the holiday with us into an unforgettable experience!
Our values
- Outstanding quality of the travel service at the most attractive prices in the market:
We are committed to delivering superior quality at the most attractive prices in the market. We are continuously searching for ways to innovate and reshape our current business strategies to provide high quality travel services with increasing value and convenience. - Exceptional Customer Satisfaction:
We are committed to listening to our customers and setting their needs as our goals. To truly understand the essence of what our ethnic customers need, we are committed to providing the best customer service in three languages - Bulgarian, English and German. - Integrity in everything we do:
We are committed to the highest level of integrity and honesty in all our business engagements and in treating everyone with respect.
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